The Frontline Engagement Hub
Reach Every Worker. Boost Engagement. Reduce Turnover.
Frontline employees are the hardest to reach — but the most critical to your business. Conversey connects directly with them through simple, no-app, no-email text messaging that achieves 98%+ open rates.
Originally born from the team behind Interviewy.com, Conversey has scaled into a full suite of tools supporting communication, feedback, recognition, and analytics — all through SMS and mobile-friendly formats.
Trusted by leading brands
Key Features
Everything you need to connect, engage, and empower your frontline workforce
SMS-Based Messaging
Text messages reach employees directly on phones — 98%+ open rate
No app installation or login required
Segment messages by role, position or location
Real-Time Feedback and Surveys
Designed for frontline workers — quick and mobile-friendly
Includes New Hire, Annual Engagement, Exit, and Mid-Year surveys
Provide scam alerts, inclement weather updates or training reminders
Frontline Engagement Hub
Secure intranet-style platform accessible via link or QR code (no company email)
Share documents, announcements, policies, recognition boards, and more
Send automated “shout-outs” to celebrate milestones
AI Insights & Benchmarking
AI assists employees 24/7 with payroll, policy or benefits-related questions
Benchmarking scores allow companies to track progress against industry
Smarter and More Engaged Frontline, Stronger Bottom Line
When employees feel connected and valued, they're more productive, more fulfilled in their roles, and more reliable on the job.
Visit us at app.conversey.com to explore how Conversey helps boost engagement, cut turnover, and deliver measurable savings. You'll also find real-world case studies showcasing our impact.
Five Guys Franchisee Reduces Turnover by Almost 50% with Conversey's Total Compensation Text Message
Challenge:
Hourly employee turnover is one of the biggest cost drivers in frontline industries. Many workers underestimate their true earnings because they don't regularly check their paystubs — in fact, research shows that 95% of hourly employees never log in to view their pay details. As a result, they often don't realize how much they're earning from tips, bonuses, and other incentives.
This lack of visibility leads to:
Employees believing they are underpaid compared to competitors.
Lower morale and engagement.
Higher voluntary turnover, driving up hiring and training costs.
Solution:
Conversey introduced its Total Compensation Text Message, which automatically delivers each employee a personalized pay summary via text after every pay cycle. This simple innovation ensures employees see their true hourly earnings, including tips, shops, and bonuses, in a clear, digestible format.
Instead of just seeing their base rate of $23.32/hour, Kayla immediately recognizes her actual earnings are nearly $34/hour. That's a 45% boost in perceived pay value — all communicated in a single text message.
Impact:
By implementing Conversey's Total Compensation Text Message, companies experienced:
Within six months, as employees had greater pay satisfaction and fewer left for perceived higher-paying jobs elsewhere.
Workers felt recognized and rewarded when they saw the true value of their compensation.
Reduced recruiting, onboarding, and training costs across the organization.
Real Results: Mid-sized operator with 1,000 frontline employees
Annual Savings
Assuming $1,800 average cost to replace a frontline employee
Higher Productivity
Retained employees required less time to reach full performance
Stronger Team Morale
Reducing absenteeism and last-minute call-outs
Conclusion
Conversey's Total Compensation Text Message transforms employee perception of pay. By showing employees their real hourly rate (including tips and bonuses), the Five Guys Franchisee combats one of the leading causes of turnover: feeling underpaid.
Additional Capabilities
Extend your workforce management with powerful integrations and advanced features
Recruiting Automation
Integrates with Interviewy.com, a pioneer in recruiting automation, to improve your recruiting and hiring needs.
Simplified referral program via text or QR code—users can track reward status in real-time.
Advanced analytics provide dynamic hiring, staffing and turnover reports.
Total Compensation
Auto calculates total compensation for hourly and salaried employees, which may include tips and bonuses.
Integrates with HRIS and payroll systems.
Performance Reviews
Facilitates two-way performances reviews for frontline workers with self-evaluation.
Formatted into downloadable reports for electronic signatures.
Five Guys Franchisee Completing Over 2,000+ Performance Reviews in 6 Weeks with Conversey's 2-Way Self Evaluation
Challenge:
Performance reviews are critical to aligning employees and managers, but in many frontline and multi-location businesses, the process is slow, inconsistent, and underutilized.
Before implementing Conversey:
•Reviews stretched over 5 months to complete.
•Only 64% of employees participated, leaving many without structured feedback.
•Managers struggled to track participation across multiple states and over 100+ locations.
•Employees felt reviews were one-sided and disconnected from their own input.
The result was a process that drained leadership time, created inconsistent employee experiences, and failed to deliver the cultural lift a good review cycle should bring.
Solution:
Conversey's 2-Way Self Evaluation Review Process was introduced across 14 states and over 2,000 frontline employees. The process gave employees the ability to:
•Complete a self-evaluation before meeting with their manager.
•Receive side-by-side feedback, comparing their own input with their manager's perspective.
•Experience a true 360° feedback loop, where their voice was heard and valued.
The platform streamlined communication, automated reminders, and ensured accountability so that every review moved forward without the usual bottlenecks.
Impact:
The results were dramatic:
A process that previously took 5+ months was completed in just 6 weeks.
Compared to only 64% before Conversey — nearly universal engagement.
Employees loved contributing their own self-reviews and seeing manager feedback alongside their own.
Structured, fast, and consistent process across 14 states and 100+ locations.
Cultural Transformation Across 14 States
Faster Completion
From 5 months down to 6 weeks for complete cycle
Higher Participation
From 64% to 99.6% employee engagement
Reviews Completed
Across multiple states with full transparency
Conclusion
By transforming a slow, inconsistent review process into a streamlined and collaborative experience, Conversey enabled the Five Guys Franchisee to execute a complete cultural shift in how performance reviews were viewed.
The combination of speed (6 weeks vs. 5 months), scale (2,000+ reviews across 14 states), and participation (99.6% vs. 64%) proved that feedback doesn't have to be a burden — it can be a morale booster.
With Conversey's 2-Way Self Evaluation, performance reviews moved from being a compliance activity to a powerful driver of engagement, trust, and team success.
Simple, Transparent Pricing
Choose the plan that fits your team's needs
ConverseStarter
Our entry-level plan comes with everything you need to reach your frontline workforce and provide basic information access.
Up to 25 employees
1 location/store
ConversePro
Get everything included in our Starter plan plus the total compensation auto calculation, two-way performance reviews and more.
Up to 25 employees
1 location/store
Need more employees or locations? Contact us for enterprise pricing.